Issue Title
Vol 15, No 2 (2016): Published in November 2016 Pendekatan Simulasi untuk Analisis Antrian pada Bengkel Servis PT. X Abstract  PDF
Prima Denny Sentia, Ilyas Ilyas, Riyan Haikal
Vol 17, No 2 (2018): Published in October 2018 Pengembangan Model Kualitas Pelayanan Jasa Pendidikan Sekolah Karakter di Jakarta Abstract  PDF
Kirana Rukmayuninda Ririh, Firda Meira Pratiwi
Vol 15, No 2 (2016): Published in November 2016 Evaluasi Kualitas Layanan Nasabah dengan Metode Kano, Analisis Kuadran dan Triz Studi Kasus: Bank Nagari Cabang Pembantu Universitas Bung Hatta Padang Abstract  PDF
Dewi Oktaviani, Hilma Raimona Zadry
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