SUKMA, Henra Nanang; AMRINA, Elita; HASAN, Alizar. Evaluasi Proses Pelayanan Administrasi Kependudukan dengan Metode Lean Office. Jurnal Optimasi Sistem Industri, [S. l.], v. 17, n. 2, p. 171–187, 2018. DOI: 10.25077/josi.v17.n2.p171-187.2018. Disponível em: https://josi.ft.unand.ac.id/index.php/josi/article/view/30. Acesso em: 29 mar. 2025.