PUSPASARI, Maya Arlini; KURNIASIH, Nia. Pengembangan Kualitas Pelayanan Produk Telekomunikasi Selular Diatas Kapal Menggunakan Metode Service Quality & Quality Function Deployment. Jurnal Optimasi Sistem Industri, [S. l.], v. 12, n. 1, p. 293–300, 2013. DOI: 10.25077/josi.v12.n1.p293-300.2013. Disponível em: https://josi.ft.unand.ac.id/index.php/josi/article/view/325. Acesso em: 2 apr. 2025.