Systematic Review of Kansei Engineering Method Developments in the Design Field

Main Article Content

Afif Hakim
Bambang Suhardi
Pringgo Widyo Laksono
Mirwan Ushada

Keywords

product design, functionality, usability, pleasurability, usability testing, kansei engineering

Abstract

Kansei engineering is a critical method for designing products that meet functionality, usability, and pleasurability, essential elements for business success. Despite its significance, there is limited understanding of how this method has evolved in recent years. This study aims to analyze the development of Kansei Engineering research from 2018 to 2022 using the Scopus database. The research methodology involved stages of identification, screening, filtering, and inclusion, resulting in 41 articles for detailed analysis out of an initial 215. The results indicate that 85% of Kansei Engineering research focuses on tangible products, with 83% categorized as type 1 studies, and 56% not integrating other methods. Additionally, 88% of the studies use only Kansei words, and 41% visualize design results as 3D images, with 95% not considering unique aspects. is dominance of tangible product design and the lack of integration with other methods suggest a need for diversification in research approaches. Furthermore, the high reliance on Kansei words and 3D visualizations points to a potential area for innovation and expansion in research techniques. This review highlights a significant research gap in Kansei Engineering studies, emphasizing the need for more diversified approaches. By identifying these gaps, the study provides a clear direction for future research, recommending that Kansei Engineering should explore beyond the predominant trends and consider integrating with other methods and unique aspects. This can enhance the method's application in industrial engineering and lead to more comprehensive and innovative product designs. Future research should aim to fill these gaps, ensuring that Kansei Engineering continues to evolve and contribute effectively to the field of product design and development.

Downloads

Download data is not yet available.

References

[1] W. Lee, K. Jung, J. Park, S. Kim, S. Yoon, M. Kim, and H. You, "Development of a quantitative and
comprehensive usability evaluation system based on user needs," in Proc. Human Factors and Ergonomics
Society Annu. Meeting, vol. 3, pp. 1512-1516, 2009, doi: 10.1518/107118109X12524444079839.
[2] K. T. Ulrich and S. D. Eppinger, Product Design and Development, 6th ed. New York: McGraw-Hill Education,
2016.
[3] L. Arhippainen, "Capturing user experience for product design," in Proc. 26th Information Systems Research
Seminar in Scandinavia, 2003, pp. 1-10.
[4] P. W. Jordan, Designing Pleasurable Products: An Introduction to the New Human Factors. London: Taylor &
Francis, 2000.
[5] Ó. López, C. Murillo, and A. González, "Systematic literature reviews in kansei engineering for product
design—a comparative study from 1995 to 2020," Sensors, vol. 21, no. 19, Oct. 2021, doi: 10.3390/s21196532.
[6] P. H. Lindsay and D. A. Norman, Human Information Processing: An Introduction to Psychology. Cambridge,
MA: Academic Press, 2013.
[7] M. Nagamachi and A. Lokman, Innovation for Kansei/Affective Engineering. Boca Raton, FL: CRC Press, 2010.
[8] M. Nagamachi, "Kansei/Affective Engineering and History of Kansei/Affective Engineering in the World," in
Kansei/Affective Engineering, M. Nagamachi, Ed. Boca Raton, FL: CRC Press, 2011, pp. 1-12.
[9] R. H. Okamoto, "Kansei, Quality, and Quality Function Deployment," in Kansei/Affective Engineering, M.
Nagamachi, Ed. Boca Raton, FL: CRC Press, 2011, pp. 295-308.
[10] M. Nagamachi, "Methodologies of Kansei/Affective Engineering and Specific Cases of Kansei Products," in
Kansei/Affective Engineering, M. Nagamachi, Ed. Boca Raton, FL: CRC Press, 2011, pp. 13-29.
[11] M. Takatera, "Introduction to special issue on Kansei Engineering in textiles and clothing," International
Journal of Clothing Science and Technology, vol. 32, no. 1, pp. 1-4, 2020, doi: 10.1108/IJCST-03-2020-198.
[12] E. Coronado, G. Venture, and N. Yamanobe, "Applying Kansei/Affective Engineering Methodologies in the
Design of Social and Service Robots: A Systematic Review," International Journal of Social Robotics, vol. 13,
pp. 1161-1171, 2021, doi: 10.1007/s12369-020-00709-x.
[13] S. Schutte and L. Marco-Almagro, "Linking the Kansei Food Model to General Affective Engineering
Model," International Journal of Affective Engineering, vol. 21, no. 3, pp. 219-227, 2022, doi: 10.5057/ijae.IJAE￾D-21-00024.
[14] A. Lokman, "Design and emotion: The kansei engineering methodology," Malaysian Journal of Computing,
vol. 1, pp. 1-14, 2010.
[15] D. P. Restuputri, I. Masudin, and C. P. Sari, "Customers perception on logistics service quality using Kansei
engineering: empirical evidence from Indonesian logistics providers," Cogent Business and Management, vol.
7, no. 1, 2020, doi: 10.1080/23311975.2020.1751021.
[16] M. C. Chen, Y. H. Hsiao, K. C. Chang, and M. K. Lin, "Applying big data analytics to support Kansei
engineering for hotel service development," Data Technologies and Applications, vol. 53, no. 1, pp. 33-57, 2019,
doi: 10.1108/DTA-05-2018-0048.
[17] M. Hartono, "The modified Kansei Engineering-based application for sustainable service design," International
Journal of Industrial Ergonomics, vol. 79, 2020, doi: 10.1016/j.ergon.2020.102985.
[18] M. Yang, L. Lin, Z. Chen, L. Wu, and Z. Guo, "Research on the construction method of the Kansei image
prediction model based on cognition of EEG and ET," International Journal on Interactive Design and
Manufacturing, vol. 14, no. 2, pp. 565-585, 2020, doi: 10.1007/s12008-020-00651-2.
[19] Z. Zhou, J. Cheng, W. Wei, and L. Lee, "Validation of evaluation model and evaluation indicators comprised
Kansei Engineering and eye movement with EEG: an example of a medical nursing bed," Microsystem
Technologies, vol. 27, no. 4, pp. 1317-1333, 2021, doi: 10.1007/s00542-018-4235-1.
[20] Z. H. Lin, J. C. Woo, F. Luo, and Y. T. Chen, "Research on Sound Imagery of Electric Shavers Based on Kansei
Engineering and Multiple Artificial Neural Networks," Applied Sciences, vol. 12, no. 20, 2022,
doi: 10.3390/app122010329.
[21] W. Lian, K. C. Wang, Y. Li, H. Y. Chen, and C. H. Yang, "Affective-Blue Design Methodology for Product
Design Based on Integral Kansei Engineering," Mathematical Problems in Engineering, 2022, doi:
10.1155/2022/5019588.
[22] Q. Fu, J. Lv, S. Tang, and Q. Xie, "Optimal design of virtual reality visualization interface based on kansei
engineering image space research," Symmetry, vol. 12, no. 10, pp. 1-22, 2020, doi: 10.3390/sym12101722.
[23] S. F. Liu, Y. C. Hsu, and H. C. Tsai, "Development of a new cultural design process using Kansei engineering
and fuzzy techniques: A case study in Mazu crown design," Int. J. Clothing Sci. Technol., vol. 31, no. 5, pp. 663-
684, 2019, doi: 10.1108/IJCST-12-2017-0183.
[24] N. A. Daud, N. I. Aminudin, F. Redzuan, N. S. Ashaari, and Z. Muda, "Identification of persuasive elements in
Islamic knowledge website using Kansei engineering," Bull. Electr. Eng. Informatics, vol. 8, no. 1, pp. 313-319,
2019, doi: 10.11591/eei.v8i1.1435.
[25] N. Sharma and B. K. Chillakuri, "Positive deviance at work: a systematic review and directions for future
research," Personnel Review, 2022, doi: 10.1108/PR-05-2020-0360.
[26] G. M. Jonathan, "Influence of Organizational Structure on Business-IT Alignment: What We Do (Not) Know,"
in Proc. 17th Int. Conf. Perspectives in Business Informatics Research (BIR 2018 Doctoral Consortium),
Stockholm, Sweden, Sep. 2018.
[27] D. Moher, A. Liberati, J. Tetzlaff, and D. G. Altman, "Preferred Reporting Items for Systematic Reviews and
Meta-Analyses: The PRISMA Statement," PLoS Med., vol. 6, no. 7, 2009, doi: 10.1371/journal.pmed.1000097.
[28] Y. Wu, D. Zhou, H. Cheng, and X. Yuan, "A New Configuration Method for Glass Substrate Transfer Robot
Modules Based on Kansei Engineering," Appl. Sci., vol. 12, no. 19, 2022, doi: 10.3390/app121910091.
[29] X. Gong, Z. Guo, and Z. Xie, "Using Kansei Engineering for the Design Thinking Framework: Bamboo Pen
Holder Product Design," Sustainability, vol. 14, no. 17, 2022, doi: 10.3390/su141710556.
[30] D. Chen and P. Cheng, "The style design of professional female vest based on kansei engineering," Int. J.
Clothing Sci. Technol., vol. 32, no. 1, pp. 5-11, 2020, doi: 10.1108/IJCST-07-2018-0090.
[31] E. Akgül, Y. Delice, E. K. Aydoğan, and F. E. Boran, "An application of fuzzy linguistic summarization and
fuzzy association rule mining to Kansei Engineering: a case study on cradle design," J. Ambient Intell. Humaniz.
Comput., 2021.
[32] P. Fithri, H. R. Zadry, and U. N. Turrahmi, "Kansei-Based Design For An Indonesian Traditional Food
Packaging," ASEAN Eng. J., vol. 12, no. 1, pp. 63-68, 2022, doi: 10.11113/aej.v12.16715.
[33] X. Lai, S. Zhang, N. Mao, J. Liu, and Q. Chen, "Kansei engineering for new energy vehicle exterior design: An
internet big data mining approach," Comput. Ind. Eng., vol. 165, 2022, doi: 10.1016/j.cie.2021.107913.
[34] Z. Liu, J. Wu, Q. Chen, and T. Hu, "An improved Kansei engineering method based on the mining of online
product reviews," Alexandria Eng. J., 2022, doi: 10.1016/j.aej.2022.09.044.
[35] M. Wang, X. Cheng, and Z. He, "Research on Multiple Affective Responses Design of Product Based on Kansei
Engineering and TOPSIS-AISM," Math. Probl. Eng., 2022, doi: 10.1155/2022/6945986.
[36] I. Masudin, D. P. Restuputri, T. R. Indriani, E. Lau, and W. Widayat, "Modified-Kansei engineering for the
quality of logistics services during the Covid-19 pandemic: Evidence from Indonesia," Cogent Eng., vol. 9, no.
1, 2022, doi: 10.1080/23311916.2022.2064588.
[37] Y. C. Lee and W. Han, "Soccer shoe recommendation system based on multitechnology integration for digital
transformation," Adv. Eng. Informatics, vol. 51, 2022, doi: 10.1016/j.aei.2021.101457.
[38] Y. Huang and Y. Pan, "Discovery and extraction of cultural traits in intangible cultural heritages based on
kansei engineering: Taking zhuang brocade weaving techniques as an example," Appl. Sci., vol. 11, no. 23, 2021,
doi: 10.3390/app112311403.
[39] F. A. Jasmy, F. Redzuan, R. A. Majid, and N. A. Karim, "Emotional responses in augmented reality based M￾learning applications using Kansei engineering for secondary school students," Indones. J. Electr. Eng. Comput.
Sci., vol. 24, no. 3, pp. 1846-1854, 2021, doi: 10.11591/ijeecs.v24.i3.pp1846-1854.
[40] L.-M. Jia and F.-W. Tung, "A study on consumers' visual image evaluation of wrist wearables," Entropy, vol.
23, no. 9, 2021, Art. no. 1118, doi: 10.3390/e23091118.
[41] A. Erol and D. L. Basar, "Analysis of the Turkish tulip shaped tea glass's emotional design features using Kansei
Engineering Methodology," ITU J., vol. 18, no. 2, pp. 491-503, 2021.
[42] X. Kang and M. Qu, "Multi-kansei qualities optimization design of products combined with refined Kano
model and QFD," Comput.-Aided Des. Appl., vol. 18, no. 5, pp. 954-969, 2021, doi: 10.14733/cadaps.2021.954-
969.
[43] Y. Gan, Y. Ji, S. Jiang, X. Liu, Z. Feng, Y. Li, and Y. Liu, "Integrating aesthetic and emotional preferences in
social robot design: An affective design approach with Kansei Engineering and Deep Convolutional Generative
Adversarial Network," Int. J. Ind. Ergonom., vol. 83, 2021, doi: 10.1016/j.ergon.2021.103128.
[44] Y. Dong, R. Zhu, W. Peng, Q. Tian, G. Guo, and W. Liu, "A fuzzy mapping method for Kansei needs
interpretation considering the individual Kansei variance," Res. Eng. Des., vol. 32, no. 2, pp. 175-187, 2021,
doi: 10.1007/s00163-021-00359-8.
[45] M. Wang, X. Cheng, and J. Liang, "Research on the Design of Portable Desktop Air Purifier Based on Kansei
Engineering," IEEE Access, vol. 9, pp. 138791-138802, 2021, doi: 10.1109/ACCESS.2021.3119203.
[46] X. Li, J. Su, Z. Zhang, and R. Bai, "Product innovation concept generation based on deep learning and Kansei
engineering," J. Eng. Des., vol. 32, no. 10, pp. 559-589, 2021, doi: 10.1080/09544828.2021.1928023.
[47] H. B. Yan and M. Li, "An uncertain Kansei Engineering methodology for behavioral service design," IISE
Trans., vol. 53, no. 5, pp. 497-522, 2020, doi: 10.1080/24725854.2020.1766727.
[48] C. C. Liang, Y. H. Lee, C. H. Ho, and K. H. Chen, "Investigating vehicle interior designs using models that
evaluate user sensory experience and perceived value," Artif. Intell. Eng. Des. Anal. Manuf., vol. 34, no. 3, pp.
401-420, 2020, doi: 10.1017/S0890060419000246.
[49] D. Chen and P. Cheng, "The style design of professional female vest based on kansei engineering," Int. J.
Clothing Sci. Technol., vol. 32, no. 1, pp. 5-11, 2020, doi: 10.1108/IJCST-07-2018-0090.
[50] L. Xue, X. Yi, and Y. Zhang, "Research on optimized product image design integrated decision system based
on Kansei engineering," Appl. Sci., vol. 10, no. 4, 2020, doi: 10.3390/app10041198.
[51] E. Akgül, M. Özmen, C. Sinanoǧlu, and E. K. Aydoǧan, "Rough Kansei Mining Model for Market-Oriented
Product Design," Math. Probl. Eng., 2020, doi: 10.1155/2020/6267031.
[52] Y. Li and L. Zhu, "Extracting knowledge for product form design by using multiobjective optimisation and
rough sets," J. Adv. Mech. Des. Syst. Manuf., vol. 14, no. 1, pp. 1-16, 2020,
doi: 10.1299/jamdsm.2020jamdsm0009.
[53] F. Redzuan, A. N. A. Khairuddin, and N. A. Daud, "Emotional augmented reality-based mobile learning design
elements: A Kansei engineering approach," Indones. J. Electr. Eng. Comput. Sci., vol. 14, no. 1, pp. 413-420,
2019, doi: 10.11591/ijeecs.v14.i1.pp413-420.
[54] D. Karomati Baroroh, M. Amalia, and P. Lestari, "Kansei engineering approach for developing electric
motorcycle," Commun. Sci. Technol., vol. 4, no. 2, 2019.
[55] J. W. Wang and J. M. Zhang, "Research on Innovative Design and Evaluation of Agricultural Machinery
Products," Math. Probl. Eng., 2019, doi: 10.1155/2019/8179851.
[56] I. Prakoso and H. Purnomo, "Innovative Design of the Combined Rocking Horse Toy and Folding Chair for
Children," vol. 9, no. 5, 2019.
[57] L. H. Hsu and Y. H. Hsiao, "Facilitating green supply chain in dental care through kansei healthscape of positive
emotions," Int. J. Environ. Res. Public Health, vol. 16, no. 19, 2019, doi: 10.3390/ijerph16193507.
[58] A. Kisanjani and H. Purnomo, "Designing Portable Shopping Trolley with Scooter Using Kansei Engineering
Approach," vol. 9, no. 3, 2019.
[59] S. Ishihara, T. Matsubara, M. Nagamachi, and Y. Matsubara, "Kansei analysis of the Japanese residential garden
and development of a low-cost virtual reality Kansei engineering system for gardens," Adv. Hum.-Comput.
Interact., 2011, doi: 10.1155/2011/295074.
[60] B. Camburn et al., "Design prototyping methods: State of the art in strategies, techniques, and guidelines," Des.
Sci., vol. 3, 2017, doi: 10.1017/dsj.2017.10.
[61] M. Ushada, A. Suryandono, and N. Khuriyati, Kansei Engineering Untuk Agroindustri. Yogyakarta: Gadjah
Mada University Press, 2016.